About Discontinuing ‘MyWeb’

‘MyWeb’ will not be available from 31 August 2022 (00:00hrs).

PropertyGuru Customer Contact Centre avatar
Written by PropertyGuru Customer Contact Centre
Updated over a week ago

Why are you discontinuing ‘MyWeb’?

‘MyWeb’ is built on our legacy system, where maintaining it has become highly inefficient. It is then better to dedicate our resources to other products and services that deliver greater value for you, and elevate your personal brand.

When would this take effect?

31 August 2022 (00:00hrs)

I have subscribed to a customised domain for ‘MyWeb’. Where can I point my customised domain to, now that MyWeb pages would be removed?

We will do a redirection of your customised domain to your Agent Profile page from 31 August 2022. You can manage where your customised domain is directed to through your name server provider too.

What happens to ‘MyWeb’ general domain (myweb.sg)?

We will maintain your ‘MyWeb’ general domain (myweb.sg) till 31 December 2022, after which myweb.sg will no longer be available. Between 31 August 2022 till then, your ‘MyWeb’ general domain (myweb.sg) will be redirected to Agent Profile page.

Can I edit my Agent Profile page? And how?

Yes, you can edit your Agent Profile through AgentNet.

And here are some tips on how to create an attractive Agent Profile page.

When is the last day to access my ‘MyWeb’ information via AgentNet?

31 July 2022. Access to ‘MyWeb’ information via AgentNet will cease on 1 August 2022 (00:00hrs).

Can I request to redirect my customised domain to other pages, and not my Agent Profile page?

You can certainly do so by editing it through your customised domain provider.

Can I request to redirect my ‘MyWeb’ general domain to other pages, and not my Agent Profile page?

No, your ‘MyWeb’ general domain will be redirected to your Agent Profile page.

For general enquiries, please reach out to our Customer Service at the following:

  • Phone: +65 6238 5971 (Mon - Fri 9am - 6pm, closed on PH)

  • Live Chat: Click on the red button on the bottom-right of your AgentNet desktop page

For technical assistance, please message us via WhatsApp at +65 9298 1629

(Mon - Fri 9am - 9pm, closed on PH) and we will get back to you within 1 working day.

Did this answer your question?