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Be A Certified Property Expert with Partner360 Learning Academy
Be A Certified Property Expert with Partner360 Learning Academy
Unlock unlimited learning on-demand, anytime anywhere with Partner360 Learning Academy x BigSpring
PropertyGuru Customer Contact Centre avatar
Written by PropertyGuru Customer Contact Centre
Updated over a week ago

Updated: 4 July 2022

Partner360 Academy has partnered with BigSpring to launch on-demand learning content to support your learning needs where you can enjoy the following benefits:

  • Unlimited access to a wide variety of relevant learning resources

  • Learn easily with bite-sized content

  • More flexibility to learn at your own time and pace

  • Refresh your knowledge by rewatching the videos anytime

What is BigSpring?

BigSpring is a mobile-first learning platform that equips learners with market-relevant skills to succeed in the workplace. Partner360 Academy has partnered with BigSpring as our digital learning platform partner to launch on-demand micro-content to facilitate our agents’ learning needs and deepen your knowledge with the relevant skills to succeed in the real estate industry.


You can access our learning platform via BigSpring on your web browser or download the “BigSpring” mobile application on Google Play or App Store.

Why should I sign up as a learner?

We understand that as a property agent, time and flexibility is very important to you. As such, Partner360 Learning Academy is designed to provide greater convenience and flexibility to you, while catering to your learning needs with simple and easily digestible micro-content that is relevant to your career.

What learning contents are available?

There is a wide variety of on-demand learning plans that teach you market-relevant skills such as, Sales, Communication, Selling Skills and more.

To help our Agent Partners to advance in their real estate careers through technology, Partner360 Learning Academy has established a series of learning plans including:

  • All About AgentNet

  • About Ad Credits and Agent Packages

  • Hypercharge Your Listings

  • How to Price Your Seller’s Property

  • Improve Your Personal Brand

  • Online Marketing

  • How to Better Close Deals

We are continuously working to expand our learning library and look forward to bringing you more in time to come.

Do I need to pay to sign up?

We are offering this on a complimentary basis to all active PropertyGuru agent partners.

How do I sign up as a learner?

The process is easy. Please follow the instructions below:

  1. Visit BigSpring’s login page or “BigSpring” mobile app.

  2. Login via your email or phone (please use the same email and phone number as your AgentNet account)

  3. Click ‘Get code’ to obtain a secured one-time password (via email or SMS - depends on your chosen login method)

  4. Enter the code and click ‘Sign-in’ and you’re ready to go!

How will I be notified about this?

All invited agent partners will receive WhatsApp notifications from BigSpring at +1 (646) 904-4170 to invite you onboard the programme and subsequent notifications on your learning progress. Please see a sample notification below:

There will also be emails sent from BigSpring (propertyguru.support@bigspring.io) to inform you on your learning progress. Please see a sample email below:

What do I receive after completing a learning plan?

All agent partners who complete the following learning plans will receive an e-certificate which you can use to promote your personal brand:

  • All About AgentNet

  • Hypercharge Your Listings

  • How to Price Your Seller’s Property

  • Improve Your Personal Brand

Here’s how your e-certificate looks:

What must I do to complete a learning plan?

Simply watch all the videos to complete a learning plan. You can pause, rewind and rewatch them anytime.

Here’s how your dashboard looks:

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Note: When you’ve completed a video, a green tick will be displayed next to it. You’re free to revisit any of the sections.

Would I be awarded CPD credits upon completing the learning plans mentioned above?

A minimum of six CPD credits are required for each CPD cycle, of which four credits must be from courses related to Professional Competencies and two credits must be from courses related to Generic Competencies.

For Generic Competencies, please seek your KEO’s approval to ensure that your course is in line with CEA’s requirements. Upon your KEO’s approval, you may submit a copy of your e-certificate to your real estate agent.

Read up FAQs on CPD.

How many CPD credits would I be awarded?

For Generic Competencies, your KEO can assess and determine the number of CPD credits. We encourage you to seek approval from your KEO beforehand.

What if I am unable to complete to complete any learning plans?

The learning plan is intended to provide you with the knowledge you need to excel in your real estate career. We strongly recommend you complete the learning plans.

If you’re unable to complete, you’ll not be issued the e-certificate and also lose the opportunity to claim for CPD credits.

What is ProScore and how does it benefit me?

ProScore is a measurement of your Skills progression. It shows you how many Skills you have completed and the total Points you have attained. Measuring your proficiency is an essential part of learning and this can help you to adjust your plan of action to speed up your learning development.

You can view your ProScore points on the dashboard.


For general enquiries, please reach out to our Customer Service at the following:

  • Phone: +65 6238 5971 (Mon - Fri 9am - 6pm, closed on PH)

  • Live Chat: Click on the red button on the bottom-right of your AgentNet desktop page

For technical assistance, please message us via WhatsApp at +65 9298 1629

(Mon - Fri 9am - 9pm, closed on PH) and we will get back to you within 1 working day.

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