What is Turbo?

Find out how you can get up to 8X* more listing exposure.

PropertyGuru Customer Contact Centre avatar
Written by PropertyGuru Customer Contact Centre
Updated over a week ago

What is Turbo?

Turbo is a Premium Feature available for residential and commercial listings. It is accessible by agents via AgentNet using Ad Credits.

Turbo provides up to 8X more* listing exposure than a regular listing, with

  • Extra-large desktop image carousel and cover photo

  • Top-ranking spot above Boost and regular listings

  • Contact button on search results and ads-free listing details page to increase chances of enquiries

And more...

* Based on PropertyGuru internal data, comparing Turbo listings against regular listings, May 2021 - June 2021

What is the difference between Turbo and other listing types?

Can I use Turbo on my Boost / Spotlight listings?

Yes. You can upgrade your listing to Turbo. You will only need to top up the balance needed for Turbo on the same Boost / Spotlight listing. Turbo will then be activated for 7 days. Your Boost / Spotlight booking will cease immediately.

Example:

  • Agent A has already activated Boost for 50 Ad Credits on Day 1.

  • He wants to upgrade his listing to Turbo on Day 2.

  • AgentNet will reflect that he only has to top up the balance of 57 Ad Credits* to Turbo.

Calculation:

*100 Ad Credits - [ (6 days left / 7 days booking) x 50 Ad Credits] = 100 Ad Credits - 43 Ad Credits = 57 Ad Credits

What is counted as a day when pro-rating the Ad Credits required to top- up?

The calculation will be done based on the number of hours the Boost / Spotlight listing has left.

Example:

  • If Boost is activated on Monday at 3PM, and it is upgraded to Turbo on Tuesday at 2PM on the same listing, this means that Boost has been activated for 23 hours. This will be counted as a 1-day activation and has 6 days left. The agent will be required to top-up for Turbo for the remaining 6 days.

What is the minimum Listing Quality Score required for Turbo?

Turbo listing needs to have a Listing Quality Score of 95% and more.

How many Ad Credits are required for each Turbo booking?

To know how many Ad Credits is required to Turbo your listing, go to AgentNet > Listings. The Ad Credit quantity will be displayed next to your selected listing.

  • Residential Listings: The amount of Ad Credits needed to Turbo or repost a Turbo listing is calculated by Optimus algorithm, which takes into account competition and listing supply by property type, location, project and more. This means the credits required changes with market conditions, to deliver maximum value for each listing.

  • Commercial Listings: The amount of Ad Credits required to Turbo or repost a Turbo listing is fixed at a rate and differs from a Sale listing to a Rent listing.

How long does each Turbo booking last?

Each Turbo booking lasts for 7 days.

Can I activate Turbo for my listing via AgentNet app?

Yes, Turbo is available via AgentNet app.

I can't find the WhatsApp contact button for my Turbo listing on the search results page?

The WhatsApp button has been replaced with a “Contact Agent” button - which displays three contact options for property seekers.

Is Turbo available for commercial listings?

Yes. Turbo is available for commercial listings on CommercialGuru from 19 Jan 2022.

Is Turbo available for Corporate Accounts?

Yes, it is available for Corporate Accounts.

As each Turbo listing occupies more space on the search results page, would this reduce the number of listings displayed per page (desktop view)?

The number of listings displayed on each search results page remains the same.


For general enquiries, please reach out to our Customer Service at the following:

  • Phone: +65 6238 5971 (Mon - Fri 9am - 6pm, closed on PH)

  • Live Chat: Click on the red button on the bottom-right of your AgentNet desktop page

  • For technical assistance, please message us via WhatsApp at +65 9298 1629

    (Mon - Fri 9am - 6pm, closed on PH) and we will get back to you within 1 working day.

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