Exemplifying our Partner360 commitment to continuously improving our products and solutions to serve you better, starting from 2 August 2021, Agent Partners can look forward to your enhanced Agent Profile page, with the goal to help you improve your personal brand and attract more leads for your business.  

Why is PropertyGuru enhancing my Agent Profile?

Based on a research conducted with property sellers and agents, and agent’s experience and area of expertise are key factors for sellers to consider when choosing the right agent to help them market and sell their properties. As such, PropertyGuru is enhancing your Agent Profile with an improved appearance and building in more features and information that would facilitate Agent Partners in marketing yourself more effectively to prospective buyers and sellers and generate more leads for your business.

As an Agent Partner, am I entitled to an Agent Profile?

This is available as a package entitlement to all Agent Partners, excluding those who are subscribed to the Standard package. More details on Agent Packages can be found here.

Would Corporate Account Agent Partners have access to the Agent Profile?

The Agent Profile is available to Corporate Account Agent Partners, however, it excludes the following information:

  • Introduction Video

  • Shareable Social Media Profile Links

  • Agent Academy Certification

What is included within my enhanced Agent Profile?

Your enhanced Agent Profile comes with:

  • An improved look and feel

  • Summary of your Experience and Expertise

    • Name, Title, CEA License No. and Agency Registration No

    • Years of Experience

    • Years with PropertyGuru

    • No. of Active Listings

  • Agent Academy Certification upon completing Certified Courses*

  • Shareable Social Media Profile Links*

  • Where You Operate

    • Also displayed in a map view that allows property seekers to immediately focus on your Sale and Rental listings respectively

  • Introduction Video* and Description about Yourself

  • Specialties and Services

  • Active Listings

  • Enquiry Form and Direct Contact buttons for Phone and WhatsApp

*Information marked in asterisks are non-applicable for Corporate Account Agent Partners.

How would my Agent Profile appear to property seekers?

Where can I view my Agent Profile?

You can view your Agent Profile on www.propertyguru.com.sg. We will be making this available on the PropertyGuru Singapore mobile application soon, so stay tuned!

My Agent Profile is not visible on PropertyGuru, who can I contact?

Please email us at custcare@propertyguru.com.sg so we can investigate further.

How do I complete or update my Social Media Profile Links?

To update your Social Media Links:

1. Go to your profile on AgentNet.

2. Click ‘Public Profile’ and scroll down to ‘Your Online Presence’ section.

3. Enter your Social Media Profile Links into the respective fields.

4. Complete by clicking on ‘Save Changes’.

How do I upload and complete my Introduction Video and Description about myself?

To update and complete your Introduction Video and Description:

1. Go to your profile on AgentNet.

2. Click ‘Public Profile’ and scroll down to ‘Profile Information / About You’ section.

3. Write a summary about yourself and enter your YouTube or Vimeo link to your Introduction Video.

4. Complete by clicking on ‘Save Changes’.

Read more on how to update your public profile.

Agent Academy Certifications FAQs

What is the Agent Academy Certification?

Agent Academy Certification is a certified badge that Agent Partners can display on your PropertyGuru agent profile and listings upon completion of Certified Courses organised by PropertyGuru Partner360 Academy to set yourself apart from others in personal branding. Read up more on Agent Academy Certifications here.

How would the Agent Academy Certification benefit me?

The qualifications and expertise of a property agent are key factors for property seekers to consider when they look for a trusted and competent agent to advise them in their property search. With Agent Academy Certification, not only would it help to boost your personal branding and position yourself as an active, credible and relevant agent worthy of their trust, you’ll also be able to attract more potential leads for your business.

How do I attain the Agent Academy Certification?

To attain an Agent Academy Certification, you’ll need to complete a minimum number of Certified Courses organised by PropertyGuru Partner360 Academy. Find our full range of Certified Courses here.

How is the Agent Academy Certification assigned to Agent Partners?

Through a 5-tier system, Agent Partners must complete a minimum number of Certified Courses of each level to qualify for each tier and receive a certified badge which comes with no expiry. See below for the 5-tiered badges and their respective qualifying criteria.

How would an Agent Academy Certification appear on my Agent Profile?

Below shows how a certified badge would appear on your Agent Profile.

How do I progress to the next tier of Agent Academy Certification?

Once you have completed the minimum number of Certified Courses required for you to progress to the next tier, you’ll be automatically upgraded to a higher badge tier. See below for the criteria required to qualify for each tier.

What happens if I have not completed enough Certified Courses to progress to the next tier of Agent Academy Certification?

If you decide not to pursue further Certified Courses or have not achieved the minimum number of Certified Courses to progress to a higher badge tier, you can still maintain your latest badge tier without any expiry.

For general enquiries, please reach out to our Customer Service at the following:

  • Phone: +65 6238 5971 (Mon - Fri 9am - 6pm, closed on PH)

  • Email: custcare@propertyguru.com.sg

  • Live Chat: Click on the red button on the bottom-right of your AgentNet desktop page

For technical assistance, please message us via WhatsApp us at +65 9298 1629

(Mon - Fri 9am - 9pm, closed on PH) and we will get back to you within 1 working day

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