Frequently Asked Questions

What is the Mid-Year Marvel?

The Mid-Year Marvel is an overarching campaign running from 28 May 2021 – 22 Jul 2021 that offers up to $7,000 worth of shopping vouchers to give away in our lucky draws!

Mid-Year Marvel consists of 3 main campaigns with the following periods:

  1. Boost for a Bonus (28 May – 10 Jun 2021)

  2. Repost for a Reward (11 Jun – 24 Jun 2021)

  3. Show-up to Self-serve (25 Jun – 22 Jul 2021)

Who is eligible to join?

All Agents with an active subscription to PropertyGuru are eligible and welcomed to join!

How can I join?

You will have different entry requirements depending on whether you are an Elite Rewards Agent Partner (Elite, Silver, Gold Tier) or Prestige Rewards Agent Partner (Platinum, Titanium, Solitaire Tier). You will be automatically entered into our lucky draws when you meet these requirements within each campaign period!

Here are the entry requirements as well as the prizes you stand to win:

Boost for a Bonus (28 May – 10 Jun 2021)

Repost for a Reward (11 Jun – 24 Jun 2021)

Show-up to Self-serve (25 Jun – 22 Jul 2021)

You can know your Rewards status by checking your AgentNet:

If I consume more than the required Ad Credits, will I have more chances to win?

No, all agents who consume and meet the entry requirements of Ad Credits will be entitled to one chance to win. This is to encourage all agents to participate and ensure that everyone has a fair chance of winning!

What counts as a Boost activity?

Any Ad Credits used on Boost and Auto-Boost.

These are powerful tools to reinforce your personal credibility, be ranked above regular listings, and improve chances of getting enquiries. Get 4.5x more exposure on your listing today!

Click here for more information on Boost activities.

What counts as a Repost activity?

Any Ad Credits used on Repost and Auto-Repost. This also includes Repost and Auto-Repost on listings that already has Boost!

Secure a high listing ranking in your search results by refreshing your listing’s date right away.

Click here for more information on Repost activities.

What counts as a first Self-serve transaction?

Our Self-serve Channel is a self-service platform newly launch in 2021 that allows all our active agents to purchase Ad Credits on PropertyGuru instantly and securely!

A first Self-serve transaction counts when you have made your first successful transaction purchasing any amount of Ad Credits during the campaign period. Yes, it is that simple to qualify!

Show-Up to Self-Serve (25 Jun – 22 Jul 2021)

  1. 25 Jun – 01 Jul 2021

  1. 02 Jul – 08 Jul 2021

  1. 09 Jul – 15 Jul 2021

  1. 16 Jul – 22 Jul 2021

E.g., If you had made your first Self-serve transaction on 25 Jun 2021, you would qualify for the lucky draw from 25 Jun – 01 Jul 2021. You will not qualify from 02 Jul – 22 Jul 2021.

Click here for more information on our Self-serve Channel.

How can I track my Ad Credits consumption?

You can now track your Ad Credits easily in real time through our Ad Credits Consumption Report.

You will be able to review the number of Ad Credits consumed within specific date ranges and even on a specific action! This data is updated with every page refresh.

You can locate this report within your AgentNet account:

Click here for more information on your Ad Credits Consumption Report.

How are the Lucky Draw Winners selected?

The Lucky Draw Winners will be selected on a random basis out of the pool of agents who have met the entry criteria of each campaign, namely, Boost for a Bonus, Repost for a Reward, and Show-up to Self-serve.

If I have won the lucky draw for one main campaign, can I still win in the other main campaigns?

Yes! We are excited for all our agents to participate actively in your listing activities and to make it rewarding for you along the way.

E.g., If you have won the Boost for a Bonus campaign, you will still be eligible for Repost for a Reward, and Show-up to Self-serve.

How will I be notified if I am the Winner?

All Winners will be contacted directly by PropertyGuru via WhatsApp or others means of communication as part of the winner verification process. Once verified, all Winners will be announced on our campaign page following the schedule below:

How can I claim my prize?

All prizes will be sent out from PropertyGuru to Winners via courier by/before 31 August 2021, after Winners have provided PropertyGuru with the following verification details:

  • Proof of identity

  • Mailing details

We will provide the proof of postage upon mailing of your prizes!

What if the prizes were lost or damaged during the delivery process?

PropertyGuru shall not be liable for any losses or damages which occur during the Prizes delivery process.

Can I request to exchange the prize for cash or anything else of similar value?

Prizes are not exchangeable for cash or other items. Should there be any issues arising due to defaults by the vendor or third-party supplier, PropertyGuru is entitled to replace the Prizes with other prizes of the same value without prior notification, at our sole and absolute discretion.

Terms and Conditions

Campaign Period and Entry Criteria

  • The Mid-Year Marvel Campaign will commence from 28 May 2021 0000hrs – 22 Jul 2021 2359hrs [“Campaign Period”].

  • Mid-Year Marvel consists of 3 Main Campaigns with the following periods:

    1. Boost for a Bonus (28 May 0000hrs – 10 Jun 2021 2359hrs)

    2. Repost for a Reward (11 Jun 0000hrs – 24 Jun 2021 2359hrs)

    3. Show-up to Self-serve (25 Jun 0000hrs – 22 Jul 2021 2359hrs)

  • All active PropertyGuru [“Organiser”] agents will automatically be entered into the lucky draws as a Participant when they meet the respective entry requirements within each campaign period, at no extra charge.

  • By participating in the Mid-Year Marvel, the Participant agrees to comply with all the Terms and Conditions of this Campaign and all decisions made by the Organiser.

  • Any Ad Credits consumed or purchased beyond the Campaign Period is deemed invalid.

  • Ad Credits tied to Boost activities includes Boost and Auto-Boost during the campaign period of 28 May 0000hrs – 10 Jun 2021 2359hrs.

  • Ad Credits tied to Repost activities includes Repost and Auto-Repost during the campaign period of 11 Jun 0000hrs – 24 Jun 2021 2359hrs.

  • Only first successful transactions to purchase Ad Credits on the Self-serve channel will qualify in Show-up to Self-serve during the campaign period of:

    1. 25 Jun 0000hrs – 01 Jul 2021 2359hrs

    2. 02 Jul 0000hrs – 08 Jul 2021 2359hrs

    3. 09 Jul 0000hrs – 15 Jul 2021 2359hrs

    4. 16 Jul 0000hrs – 22 Jul 2021 2359hrs

Prizes

  • A total of 42 Prizes to be won.

  • Winners will be selected on a random basis out of the Participants who have met the entry criteria of each main campaign, namely, Boost for a Bonus, Repost for a Reward, and Show-up to Self-serve.

  • Images of the Prizes shown in any promotional materials or publicities relating to this Campaign are solely for illustrative purposes only and may not depict the actual Prizes.

  • The Organiser is not responsible for all liabilities arising from any deferment, cancellation, delay or changes to the Prizes details or any unforeseen circumstances beyond the reasonable control of the Organiser and for any act or default by any vendor or third-party supplier.

  • Prizes are not exchangeable for cash. The Organiser shall be entitled to replace the Prizes with other prizes of the same value without prior notification at its sole and absolute discretion.

  • The Organiser shall not be liable for any losses or damages which occur during the Prizes redemption/delivery process. Any other additional costs (e.g., travel expenses) involved to redeem/collect the Prizes shall be fully borne by the Winner.

  • Redemption/fulfilment of all Prizes is to be completed by/before 31 August 2021.

  • The Organiser shall not be liable for any defects or misuse of the Prizes, or to any claims, liabilities, losses, or damages in connection with this Contest.

  • The Winners will be contacted by the Organiser based on the contact information as per registered in the Winner’s active PropertyGuru account.

  • All Prizes are non-transferable.

  • Winner must claim their Prizes from the Organiser or within the time specified notified by the Organizer via WhatsApp or others means of communication after the end of the Campaign Period. In the event the Winner fails to claim the Prizes, the Organiser reserves the right to forfeit the Prizes and award the Prizes to another Winner.

  • Winner that requires a representative to claim their Prizes on their behalf must ensure that their representative provide a letter of authorization issued by the Winner along with a copy of the Winner and the representative’s valid identification document.

Winner Selection and Redemption

  • All Campaign details including but not limited to, Campaign Period, Prizes, Winners, Terms and Conditions, will be updated on the Campaign page.

  • Winners for one Main Campaign will still be entitled to win again subsequently in another Main Campaign. E.g., If a Participant has won the Boost for a Bonus campaign, the Participant will still be eligible for Repost for a Reward, and Show-up to Self-serve to be revealed.

  • All Winners will be contacted directly by PropertyGuru for confirmation.

  • If the Winners cannot be contacted (via phone or any other communication channels), the Organiser reserves the rights to contact the next Selected Winner in each category.

Rights of the Organizer

  • By participating in the Mid-Year Marvel Campaign, the Participant gives their consent to the Organiser to publish and use their names for advertising, marketing, publicity and/or any other purpose, without any prior notice nor compensation to the Participant/Winner.

  • If for any reason this Campaign is unable to proceed as planned, the Organiser reserves the right to amend, postpone, suspend, or terminate the contest at its sole and absolute discretion without prior notice.

  • The Organiser reserves the right to disqualify a Participant if there are reasonable reasons to believe that the participant has violated the terms and conditions of this competition and/or PropertyGuru’s Terms of Purchase.

  • The Organiser reserves the right to amend the Contest Terms and Conditions at any time at its sole and absolute discretion without prior notice.

  • All decisions made by the Organiser in relation to this Contest, including but not limited to, shortlisting, Winner selection, Prizes and forfeiture of Prizes are final. Any correspondence or appeal will not be entertained. The selection of the Winner is subject to the entry eligibility and criteria specified and determined at the Organiser’s sole discretion.

Other Help Articles you may find useful: When & Where to Focus Your Listings: May 2021 Edition

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