General FAQ

Why is PropertyGuru enhancing its agent packages?

In the spirit of Partner360 to better serve our Agent Partners, we have enhanced our agent packages and entitlements. Delivering more value for the same, these enhanced packages are designed to cater to all Agent Partners’ needs, no matter which stage of your real estate career you’re at. From the Rookie to the Top Producer, we designed these packages to suit all your business demands.

When will the enhanced agent packages take effect?

The enhanced packages will take effect on 1 June 2021.

What are the enhanced agent packages and their respective entitlements?

The table below summarises the agent packages and their respective new entitlements.

What’s new in the enhanced agent packages and how would it benefit me?

With PropertyGuru's commitment to serve your needs better as our valuable partner, we are now supercharging your agent package with the all new and powerful PropertyGuru DataSense and Partner360 value offerings, on top of the performance we've been delivering to you.

With these new and enhanced entitlements, we want to help you maximise your investment on PropertyGuru and deliver greater efficiency and closings to you. Effective from 1 June 2021, Agent Partners can enjoy the following as part of your agent package:

Harness data tools such as Project Insights, Home Report and Market Insider and real-time proprietary market insights like Explorer to:

  • Identify opportunities and improve your marketing strategies

  • Build clients’ confidence with trusted advice and support them in making data-driven decisions

  • Improve your credibility with timely market insights and advice

  • Strengthen your sales story for faster closings

Note: All Agent Partners are currently on a complimentary trial for the full suite of PropertyGuru DataSense solutions. This will end on 31 July 2021 and be based on your new package entitlements which will take effect from 1 August 2021. See table below.

The enhanced Listing Performance Insights gives you a comprehensive report of how each listing is performing and comprises of:

  • Overview

  • Performance Insights

  • Price Insights

  • Competition Summary

  • Ad Credits Spend Summary

  • Appendix

In addition, every package also entitles you to a suite of Partner360 value offerings, including:

  • Get access to PropertyGuru Finance - your one-stop mortgage solution to support your clients with their home financing needs:

    • Enjoy dedicated and personalised service from your Personal Home Loan Assistant

    • Get free comparisons across 12 major banks for every mortgage request

    • Earn the best-in-market rewards - 90% of your referral commission in cash and 10% in bonus PropertyGuru Ad Credits

  • Unlock access to more than 500 award-winning developments around the region and additional income opportunities with FastKey Projects.

  • Stay relevant and competitive with upskilling training and courses organised by Partner360 Academy and improve your personal branding with agent academy certifications (coming soon in 2021).

  • More benefits from Partner360 Rewards, such as birthday treats, anniversary benefits, exclusive invites, VIP services and more...

Will there be any change in the price of the enhanced agent packages?

The enhanced packages come with new and enhanced entitlements to help you maximise your investment on PropertyGuru and deliver greater efficiency and closings to you, while giving you benefits from Partner360 and its suite of rewards and value offerings. The good news is that the pricing of agent packages remains current.

With the enhanced agent packages that will start on 1 June 2021, how would this impact my current package subscription?

We will continue to maintain your subscription with the new features added on these dates:

  • 1 June 2021 – access to the enhanced Listing Performance Insights

  • 1 August 2021 – varying access to PropertyGuru DataSense as per your subscription tier (see table below)

Would Corporate Account have access to these new features?

The enhanced Listing Performance Insights will be available to Corporate Accounts, but not Home Report, Market Insider, Project Insights and Explorer.

Corporate Account users will have full access to the enhanced Listing Performance Insights, like Premier and Business package subscribers.

Where can I find out more information about the enhanced agent packages?

Should you wish to find out more information about the enhanced packages, please visit here.

Who can I contact if I have questions about the enhanced agent packages?

If you have any questions, do reach out to your Account Manager or contact our Customer Care Team via email at custcare@propertyguru.com.sg.

Listing Performance Insights Related FAQ

What are the enhancements for Listing Performance Insights?

Where can I learn more about these new features?

Information of these new features are available in our Help Article. Alternatively, reach out to your Account Manager or contact our Customer Care Team via WhatsApp at +65 9298 1629.

What is the difference between Basic, Advanced and Full access?

Depending on your subscription tier, you will receive access to Listing Performance Insights at your current package price:

How can I access this Listing Performance Insights?

It is available via AgentNet > Listings. On the right of your listing, click on the sparkline or ‘See Details’ to view the report.

PropertyGuru DataSense Related FAQ

With the complimentary trial of data tools expiring on 31 July 2021, how would this be affected when the enhanced agent packages take effect on 1 June 2021?

The complimentary trial to all Agent Partners for data tools will end on 31 July 2021 and the new package entitlements will take effect from 1 August 2021 as per your subscription tier.

Where can I learn more about PropertyGuru DataSense?

Information on PropertyGuru DataSense and how you could use the reports are available here,

Alternatively, reach out to your Account Manager or contact our Customer Care Team via WhatsApp at +65 9298 1629 with your questions.

What is Explorer? And where can I find more information on this report?

As the most popular property portal among property seekers, PropertyGuru has collected a wealth of consumer demand data over the past fourteen years. Combining our proprietary consumer demand data with market supply data, Explorer gives you access to a combination of insights no one else has. This feature is coming soon and more information will be available upon its release. Bundled with Business and Premier packages, users will have exclusive access to real-time proprietary data.

How can I access PropertyGuru DataSense?

It is available via AgentNet > Insights.

Depending on your subscription tier, you will see the relevant reports on your Insights tab.

Package Subscription Related FAQ

Can I subscribe / upgrade to the enhanced agent packages before 1 June 2021?

The enhanced agent packages will be effective only on 1 June 2021, so it is unavailable for subscription / upgrade before that.

Can I renew to the enhanced agent packages before 1 June 2021?

The PropertyGuru DataSense trial access ends on 31 July 2021. Should my renewed enhanced package gets activated before 31 Aug, for example 24 June, does this mean my trial access will cease on 23 June 2021?

Your trial access will continue till 31 July 2021. In this case

  • 24 June 2021 to 31 July 2021: you will have the trial access.

  • 1 Aug 2021 to 25 June 2022 (your sub end date): you will have access to PropertyGuru DataSense based on your package you have renewed to. Details are:

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