Why is PropertyGuru discontinuing SocialCast?

While it is not an easy decision, one of the goals of PropertyGuru Partner360 is to build an efficient suite of products and solutions that would cater to the business needs of our Agent Partners.

As the feature might not have been performing to Agent Partners’ expectations, we have decided to focus our resources on developing better products and solutions that would empower you to run your business more efficiently. Also, do check out our range of other awesome Premium Features to bring more seekers to your listings!

Will I still be able to purchase SocialCast before 3 February 2021?

Yes, if you wish to purchase SocialCast, you may do so from now till 2 February 2021. Alternatively, check out our full range of other available Premium Features here.

I have purchased a SocialCast package before 3 February 2021 and it’s active at the moment, will I be affected by this change?

Don’t worry! For ongoing SocialCast campaigns that were activated before 3 February 2021, they will continue to run until their package expiry date.

For example, if you purchased a 14-day package:

Approval Period of Ad

Activation Date of Ad

(Day 1)

Expiry Date of Ad

(Day 14)

21 Jan 2021, between

12am - 11.59am

22 Jan 2021, 7am

4 Feb 2021, 7am

21 Jan 2021, between

12pm - 11.59pm

22 Jan 2021, 7pm

4 Feb 2021, 7pm

Does that mean from 3 February 2021 onwards, I would not be able to purchase SocialCast packages anymore?

Yes that’s right. However, you can take your pick from our wide selection of other Premium Features that are great to increase exposure for your listings too.

Tip: Don’t forget to Boost or Repost your listings to keep them ranking high and bring more exposure to them!

For general enquiries, please reach out to our Customer Service at the following:

  • Phone: +65 6238 5971 (Mon - Fri 9am - 6pm, closed on PH)
  • Email: custcare@propertyguru.com.sg
  • Live Chat: Click on the red button on the bottom-right of your AgentNet desktop page

For technical assistance, please message us via WhatsApp us at +65 9298 1629

(Mon - Fri 9am - 9pm, closed on PH) and we will get back to you within 1 working day.

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