The New AgentNet Mobile Application

Updated: 10 June 2021

More Filters for Easier Listing Management

Now you can easier narrow down to the listings that need your attention!

To immediately identify listings that aren’t getting maximum exposure, you can filter based on Last Repost, or when the listing’s Boost Ended and Spotlight Expired.

You can also choose to filter listings based on their Listing Performance. This way, you can pay special attention to the ones that need improvement or which ones you can be particularly proud of!

Update to Latest App Version

We’ve made some recent upgrades to our AgentNet mobile application. So, if your version is older than the one in August 2020, you might be asked to update your application before you can use it again.

Update your AgentNet mobile application to the latest version now, to enjoy all the latest enhancements!

Update via App Store or Play Store.

Updated: 28 April 2021

Re-arrange Your Listings Photos Easily & Quickly on App

Managing your listings’ photos and videos on AgentNet app has never been easier!

With this upgrade, you just need to drag your photos or videos to re-arrange them – so your listing gets the best representation possible.

Want to re-arrange more than one? We got you covered!

Simply press and hold (for 2 seconds) to select the photos/videos you want to move around, and drag and drop them.

You might’ve seen this little pop-up on your app recently – it’s to share the awesome upgrade done to your app!

Check Out Your Partner360 Rewards Tiers & Points

Be updated on your latest Partner360 Rewards tier and points, so you can enjoy all the rewards you’re entitled to!

Available just a tap away on AgentNet app, simply open your account to get all the information you need.

Updated: 5 March 2021

AgentNet Mobile Application Push Notifications: Now ‘Live’!

With endless things for you to do on a daily basis, it can be difficult to remember details like:

  • “How long since I last Reposted my listings?”

  • “Which listings are not getting exposure?”

Effective immediately, your AgentNet mobile application can now send you notifications when your listings haven’t been Reposted for over 7 days.

Updated: 4 February 2021

Bulk Actions on Listings: Repost or Deactivate Your Listings in Bulk

Say goodbye to spending hours on Reposting your listings one by one, to get the maximum exposure you deserve!

Say hello to bulk action capabilities on your AgentNet that allow you to do these on your active listings:

  • Bulk Repost

  • Bulk Deactivate

And here’s how you do it in 3 simple steps:

Updated: 28 December 2020

Listing Cards: Smaller and Only Containing the Most Important Information

To enable you to view more listings at a glance, we have reduced the size of listing cards on your AgentNet mobile application.

This means you get to check on more listings at once and reduce your need to scroll.

We also decluttered your listing card to include only the most important information – so you can focus on making the best decisions.

Some of them include newly inserted ones (created by popular request):

  • Number of bedrooms

  • Area

  • Listing's last Repost information

  • Sparkline performance trend indicator

Check out how it looks:

Listing Cards: Tap to Get More Options

At first glance you’ll see the most important information.

But if you want to find out more or ‘Repost’, ‘Boost’ or ‘Spotlight’ your listing, simply tap on the listing card and more information will promptly drop down:

Resolve Listing Issues:

The exact number of issues that require your attention is called out, and you’ll be directed to them simply by tapping on the text.

Your Listing Performance:

Want to know how you can improve your listing even more? Tap on this section and you’ll be brought to the part of your listing that can be improved.

Re-activate Your Past Listings

Accidentally de-activated a listing or need to get a previous listing back up again?

We got you!

Now all past listings have a re-activation option available, so you can immediately re-activate them and get them back exactly as they were before. So, you can pick up right where you left off.

Updated: 27 November 2020

Mark Availability of ‘LiveTour’

You now can let your prospects know if that listing is available for ‘LiveTour’ or not through your AgentNet Mobile Application, under the Create/Edit Listing section.

Share Your Active Listings!

Many Agent Partners have requested for the option to share their listings on other applications like WhatsApp, Telegram, Gmail and so on.

Now you just need to click on the triple dots on the right-side of your screen, then tap on ‘Share’!

More Sorting Options on Listings

Yet another popular request by Agent Partners!

To help you manage your listings faster and more effectively, you requested for more sorting options!

Now, you can sort your listings by Expiry Date:

  • For Active Listings, you can sort them based on Expiry Date (Sooner-Later)

  • For Past Listings, you can sort them on Expiry Date (Later-Sooner)

More Available Characters on ‘Street Name’ Field

Previously our system only allowed for up to 20 characters for ‘Street Name’, which seemed to be quite a pain to some Agent Partners.

So, we reworked some codes and now you have up to 50 characters!

New Listing Cards – Study Phase

Currently still on Study Phase and visible only to 150 randomly selected agents from 2nd December 2020, we have new listing card designs that have been tweaked to further improve your listing management experience.

Updated: 24 August 2020

Having heard agent partners’ feedback, we’ve updated the new AgentNet mobile application with these 3 new enhancements.

Available on a progressive roll-out to all agent partners, be sure to update to the latest version of the app to enjoy them. For instructions on updating to the latest version of the AgentNet mobile app, refer to section below - ‘Downloading the Mobile Application’.

1. Photo Library – to help you organize, find and select photos/videos easily

· Photos and videos are now organized in folders

· Within a single folder, photos and videos are arranged by date with the most recent ones on top

· Press and hold onto a photo or video to select multiple files

2. Listing Expiry Information – now available on every listing to give you visibility on their expiry

· ‘Expiring Soon’ tag is now displayed on listings expiring in the next 5 days

· Listing expiry date is shown on every listing

3. Search Bar – Click on the 'Search' icon to expand or hide the search bar as and when you need to use it

Updated: 17 July 2020

I'm having issues with my AgentNet App on iOS:

We are aware of some feature-based issues on iOS, and we're working hard to resolve them right now. We apologise for the poor experience and we’re working to serve you better in future.

In the meantime, for full functionality, you may continue to access AgentNet web via your computer or mobile web browser. Thank you for your patience.

I am experiencing a photo upload issue on my new AgentNet iOS mobile application? What should I do?

We’re sorry to hear you’re not having the best experience with our new mobile application, and we're working hard to resolve them right now.

The issue could have occurred when you try to upload a photo which was previously edited using the iOS photo app. Please revert the photo to its original settings before you upload it again.

Here are the instructions to guide you:

  1. Open the photo that you’re trying to upload

  2. Click on ‘Edit’ button on the top right of your screen

  3. Then click on ‘Revert’ button on the bottom right of your screen

  4. Confirm selection by clicking on ‘Revert to Original’

  5. Then proceed to upload the photo again

Alternatively, should you wish to continue to use the edited photo, you may upload it via AgentNet web on your computer or mobile web browser.

Updated: 29 June 2020

I received a notification to update my AgentNet mobile application – what is this about?

We’ve heard from several other valued Agent Partners like you!

As a property agent, you’re constantly on-the-go and mobility is important to you.

Which is why we’re committed to enhancing your AgentNet mobile application, so that you are better-equipped to achieve success – anytime, anywhere; easily through your mobile device.

Being so, you might’ve received a notification from your App Store or Play Store to update your AgentNet mobile application.

What are the enhancements I can expect with the new mobile application?

We’re excited to share that the new AgentNet mobile application is an enhanced version over the current application; offering greater stability and increased user-friendliness!

With an even more extensive dashboard, you’ll be better empowered to run your business on-the-go with ease. You’ll be able to carry out your daily listing activities, so that you’ll always be on top of your game and the new application showcases your individual listings’ performance insights as well.

On top of that, it’s now even easier for you to repost, Boost and Spotlight your listings!

The new application also showcases our new addition - ‘FastKey Projects’. Through this you’ll be opened to opportunities beyond our borders, so you’re empowered to achieve success and income beyond Singapore. Stay tuned, as more details are coming your way soon!

I heard there was a BETA Launch previously, where selected Agent Partners were invited to co-create the new mobile application. What was that about?

The BETA Launch of our new AgentNet mobile application played an integral role in helping us understand how the new AgentNet mobile application serves you, as an Agent Partner.

You can find out more about the BETA Launch through this Help Article here.

Why is it that not everyone has the new AgentNet mobile application yet?

As this is mobile application release was done progressively, some Agent Partners might receive the update earlier than others.

Please be assured that your fellow colleagues on Android mobile devices will be receiving update requests for their AgentNet mobile application in due time.

Downloading the Mobile Application

How do I download the most updated AgentNet mobile application?

The latest AgentNet mobile application available to you is always online on the App Store or Play Store.

If you’re an iOS user, click here to download the AgentNet app from the App Store.

If you’re an Android user, click here to download the AgentNet app from the Play Store.

I’m still unable to download the updated AgentNet mobile application – why is that so?

Your experience as our Agent Partner is extremely important to us, and we want to ensure our systems are able to perform to all our Agent Partners.

Being so, the new AgentNet mobile application is released progressively. So as to allow our systems to cater and manage a growing user base.

We apologise for any inconvenience you might be experiencing at the moment, and would like you assure you that the new AgentNet mobile application will be available to everyone by end July 2020.

Can I choose not to update my AgentNet mobile application?

We’re glad to hear that the previous AgentNet mobile application has been serving you so well!

Unfortunately, all Agent Partners are required to update their AgentNet mobile application to continue using it.

We’d love to hear what you loved about the previous AgentNet mobile application, so that we can explore having it in the new one as well. Please do share with us at custcare@propertyguru.com.sg.

I do not wish to continue using the app. Is there an alternative?

We’re sorry to hear you’re not having the best experience with our new mobile application, and we thank you for your continuous trust and support.

Unfortunately, with the roll-out of the new application, the old version had to be removed from the App Store and Play Store. We sincerely apologise for the frustrations you’re facing and are working towards serving you better in future.

In the meantime, for full functionality, you may continue to access AgentNet web via your computer or mobile web browser. Thank you for your patience.

Feedback on the New AgentNet Mobile Application

I have some feedback to share on the new AgentNet mobile application – how do I do that?

We’d love to hear from you on how we can serve you even better. You can choose to leave your feedback within the mobile application in the feedback section or contact your dedicated Account Manager

For general enquiries, please reach out to our Customer Service at the following:

  • Phone: +65 6238 5971 (Mon - Fri 9am - 6pm, closed on PH)

  • Email: custcare@propertyguru.com.sg

  • Live Chat: Click on the red button on the bottom-right of your AgentNet desktop page

For technical assistance, please message us via WhatsApp us at +65 9298 1629

(Mon - Fri 9am - 9pm, closed on PH) and we will get back to you within 1 working day.

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