Exclusive to you on your birthday month, you get to enjoy a discount off your Ad Credits, Featured Agents, Banners and /or Weekly Featured Listings purchase.

Simply present the Birthday Reward email or SMS you’ve received from us to your Account Manager, to redeem your discount.

Kindly note that the reward is not applicable with other promotions and is valid for 1 time use in your birthday month. 

Frequently Asked Questions

Can I redeem my Birthday Reward after my birthday month, if I have not utilised it yet?

Your Birthday Reward is only valid on your birthday month, hence you are unable to redeem it on any other months even if it is not utilised. 

For example, if your birthday is on 14 Apr, you can enjoy the discount from 1 Apr - 30 Apr. 

Can I buy more than one Premium Feature using my Birthday Reward?

Yes, you can buy more than one Premium Features as long as they are billed in one sales order. The Birthday Reward is applicable to only one sales order on your birthday month. 

Kindly note that SocialCast is excluded from the Birthday Reward redemption.

Is there any minimum or maximum purchase requirement?

Except for Ad Credits that is capped at 10,000 credits, there is no minimum or maximum purchase requirement for the other Premium Features.

Am I still eligible to enjoy other promotions during my birthday month?

Yes, you are eligible to enjoy other promotions. However, the Birthday Rewards cannot be used with any other discounts. 

How can I update my birthday?

You can call our Customer Service at +65 6238 5971 to update your birth date. 

Will I be notified about my birthday discount?

Yes, you will be receiving an email informing you about your Birthday Rewards on the 1st day of your birthday month.

I had received my Birthday Reward email in the wrong month. Would I still be entitled to the reward, when I’ve updated my birth date?

You are still entitled to the Birthday Reward after correcting your birth date, as long as you have not utilised it in the calendar year. 

For example, you’ve received the Birthday Reward email in Apr 2020, but your birthday is in July. You can use the birthday reward in July, if you haven’t used it in Apr 2020.

For general enquiries, please reach out to our Customer Service at the following:

  • Phone: +65 6238 5971 (Mon - Fri 9am - 6pm, closed on PH)
  • Email: custcare@propertyguru.com.sg
  • Live Chat: Click on the red button on the bottom-right of your AgentNet desktop page

For technical assistance, please message us via WhatsApp us at +65 9298 1629

(Mon - Fri 9am - 9pm, closed on PH) and we will get back to you within 1 working day.

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