Effective from 26 Dec’19, 00:00hrs, two changes will be implemented to the Boost booking functions, making way for improvements happening in the upcoming months. These changes will not affect how the Boost listings are displayed on the search results.

To support the improvements, (1) ‘Schedule’ Boost booking and (2) ‘Multiple weeks’ Boost booking functions, are no longer available for selection in the booking process from the effective date.

Frequently Asked Questions

Which are the functions that are not available for selection, when making a Boost booking?

From 26 Dec’19, 00:00hrs, these functions are not available for selection, when making a Boost booking:

  • 'Schedule' your Boost booking and
  • 'Multiple weeks' of Boost bookings for your listing

This is how the new Boost booking flow will look like, providing the information you need on your booking: 

The 'Start Date', 'Duration' and the 'End Date' of your Boost booking will be shown. 

Why did PG stop providing access to selected Boost booking functions?

Improvements to the Boost booking functions are coming in the upcoming months, to ensure that our agents enjoy the full value for their bookings at all times. 

To support the improvements, these functions are not available for selection from 26 Dec’19, 00:00hrs

  • 'Schedule' your Boost booking and
  • 'Multiple weeks' of Boost bookings for your listing

Does this impact my existing scheduled bookings / multiple weeks bookings?

Any scheduled Boost bookings or multiple weeks bookings made before 26 Dec’19, 00:00hrs, will not be affected. Your bookings are reflected next to your Boost listings on the Listings Management page, AgentNet.

While these functions are no longer available for selection when making a Boost booking, are there any changes to how Boost listings are displayed on the search results?

These changes will not affect how the Boost listings are displayed on the search results.

We apologise for the inconvenience you are experiencing currently. It was through thorough considerations that these functions are made unavailable during this low season, minimising the disruptions you may experience. 

What are the improvements PG has planned for Boost?

Improvements to the Boost booking functions are related to Boost booking activation time, booking period, etc. Details to the improvements will be shared in the upcoming months.

When would the improvements be made?

Details to the improvements will be shared in the upcoming months.

Announcement will be made in AgentNet and our Agent News blog post, on day of launch.

Should you have any questions or concerns, please reach out to our Customer Service at custcare@propertyguru.com.sg.

Alternatively, you can start a ‘live’ chat via the red button on the bottom-right of your AgentNet desktop page or call them at +65 6238 5971. (Mondays to Fridays, 9AM to 6PM) 

 

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