Thank you for making a purchase with PropertyGuru. Here are the answers to the frequently asked questions we have regarding offline payment.

Can I make payment using Diners?

Unfortunately, we do not accept Diners.

Do I have to confirm my order if I’m making my payment offline?

Yes, you have to accept the Terms of Purchase and Terms of Service and confirm your order even if making payment offline.

Will I get a notification when my purchase has been activated?

For offline payments, you should contact your respective sales consultants to check on the status of your purchase activation. 

Should you have any questions or concerns, please reach out to our Customer Service at custcare@propertyguru.com.sg.

Alternatively, you can start a ‘live’ chat via the red button on the bottom-right of your AgentNet desktop page or call them at +65 6238 5971. (Mondays to Fridays, 9AM to 6PM) 

Other recommended articles
Our different online payment methods
FAQ on Online Payment Methods
Our different offline payment methods
Retrieve your receipts
Terms of Purchase 

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